HORRIBLE experience. It's 8 degrees outside right now & I am sitting in an apartment w/ no heat or hot water. 9 days ago I requested maintenance in my apartment because my heat was not working properly & my hot water was going out. Bad combo. 4 days later, I still had not seen anyone from maintenance & my heat & hot water were still not working so I went to the office & asked if I could get an ETA on when these repairs would happen. I was told soon. 4 days after that I was still having the same issues & had not seen maintenance yet so I called the downtown office, always a treat since they are hands down the rudest leasing staff ever assembled, & was treated like garbage & told that they had no idea what was going on but they would call Andy, the maintenance man. Well, on day 8 Andy finally shows up to my apartment but is baffled by what could possibly be wrong. I leave for work while he is "working" on my issues. I return gone to a note on my door that states that he's looking into ge
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