I'm a single income person with a very strict budget. My furnace started to act funny and did not know what was going on. I had very little money saved aside. I called a few companies, who said the trip charge out was going to be $60-70 and that the job would have to be paid for in full before they left the job site. At this point I was starting to panic. I called Service Legends, told them the story, and they said they would be willing to work with me.
To someone who doesn't have an awful lot sitting in the bank that was huge. They also guaranteed that they would fix it right, or that if they had to come back out it would be their problem not mine. They believe in their people and in the knowledge of the people they send out.
After I paid them for the job I was contacted a few days later and was told I had paid them $20 more than needed. They sent me back the extra $20 in the mail.
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