Experienced some mechanical/connection problems which could not be foreseen. They took care of these issues in a timely way, which included 3 service calls in as many days. Always polite and business like, I felt they had a shared goal with myself. That is to correct the issues and solve the problem! This is why we have remained Martin customers on many items,appliances, water services,etc. over 15 years. Never a discussion of responsibility/or accountability. Such as "that's not covered or it's been too many mos. since we put this in"!
more