I am very impressed with the knowledge and expertise of the service and keep your address in my computer book for future reference. First I thought I would need a completely new hard drive, according to the "Geek Squad", but apparently it was a matter of not booting up and you were able to solve that problem. (In this case we are talking about an Apple McBookPro.). I am very happy with the resolution of the problem and was definitely worth the reasonable price. Thank you. DF
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