Honestly, I've never been much of a fan of car dealerships and pushy ""say what they think you want to hear"" car salesmen who work for commission. But I am a proud owner of my second Toyota, both Rav 4s so I had to put up with them. I bought my first Rav in 2001 from the Frank Lloyd Wright dealership (ugh- horrible experience with the manager on duty at the time of my first oil change and vowed never to return) and second from Scott Toyota on McDowell.\r
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I hate that Scott Toyota moved miles away, from McDowell to Mesa without my knowledge until I called to make an appointment for an oil change. Now I have to drive 16 miles roundtrip instead of six, but I can't change that so I deal with it. I used to have them shuttle me home while I waited, but now I have to sit and wait. FYI- There's a large outdoor mall within walking distance across the street, good for shopping and browsing to kill time.\r
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I like that Riverview Toyota supplies a TV, bottled water, coffee and snacks for refreshment while waiting. That, and my cell phone with Intetnet, help pass the time.\r
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As far as service goes- my car is well taken care of whenever I bring it in. At least, I think and hope so.
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