This is the worst dealership! Finance manager Bastian Falsafi was arrogant, aggressive and dishonest. Pushed us to use Ford Credit instead of our own financing so we would get an extra $500 rebate. He lied and said we could refinance the car as new with our bank after but our bank now values the car as ""used"" and won't finance the entire amount. We are stuck with high Ford Credit interest rate which will cost THOUSANDS of $$ more!! Also lied and told us we had to make 4 payments before refinancing or we would have to pay back all the rebates. NOT true! You can refinance/payoff the loan at anytime with no penalty. Pushed unnecessary extras showing how little it changed the monthly payment but he had increased the # of payments without pointing it out. His manager Steve Jaichner ignored my calls and emails! We will never go back!
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