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Editorial review from Citysearch - Review by citysearch c | Big O Tires

Big O Tires

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Editorial review from Citysearch 1/18/2013

Shame on you!!!\r I brought my car for an allignment. They told me before they could allign my car the inner and outer tie rod needed to be replaced. They said they were pretty bad and it needed to be done. They gave me a price estimate of over $400. I was hesitant because I really couldn't afford such a repair. Then he told me he could give it cheaper to me. He would only charge one and a half hour instead of two. So he came down to $363. This was still a lot of moeny what I had not expected. I told them that I like to wait and let my mechanic do the work because I knew it would be cheaper. I live in Utah so it was a long drive home but I wanted to take the risk. So I brought my car to my mechanic and he couldn't find anything wrong. I still needed to get my car alligned which my mechanic couldn't do, so I went to Big O Tires in my next town. I didn't tell them what the people in Boulder,CO said. I was wondering if they would find anything wrong. They allligned my tires and everything was fine. I asked them specifically about the tie rods, but they said that they were fine. I called the manager at their store and he appologizded and said that this is not their way of working. He told me whenever I am in town I could come and get my tie rods checked and if they are fine, they will refund my allignment. Later I went on line just to check to see what kind of reviews this place had and I saw people had similar experiences like me. So I know I will never put my foot in this shop. They are only thinking of money and are taking advantage with women. Stay away from this shop!!!! more
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