Bad from the get-go. I started with them several years ago and was told they would provide a 96 gallon container. It never showed up even after several promises. Pick up were consistently missed and when I called them I was told ""We'll catch you the next time."" There is no consistent policy on holidays and they change their pick up dates and send you a letter 2 weeks later. Two years ago my bill began to show past due payments with no dates or explanations. Even though I went ahead and made an extra payment, it did not reflect the payment and continued to grow. I called on several occasions and was laughed at and told ""Don't worry, that's just the way they do it."" This is just the tip of the iceberg, there's more and more and more. These people are the most difficult people I have ever had to deal with. They will be notified of a discontinuance by mail today.
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