Polestar was very easy to communicate with, and they responded to my emails quickly. I had three bids for a new A/C unit with coil, and Polestar was the cheapest and most polite and understanding. They came out right away, within 24 hours of my A/C failing, to replace the unit. My home was 93 degrees indoors! They were courteous and made effort to communicate with me (I am deaf) and even brought out another guy who knew sign language to be able to communicate/interpret for me. Pretty Cool.
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