The check in people are rude and so is the billing person. I checked in for Dr Challgren and the girl wasnt nice. I had to come back up to the window because I had a question about my bill. I stood there and waited for about 3 minutes for the girl to acknowledge me and she gave me attitude because I knocked on the window to get her attention. I had a question about a balance and she said she had to go get the billing manager(which took forever). I was expecting to discuss my bill in private when this lady comes to the window with her face frowned up asking how can she help me. I wanted to know what my balance was from and she was very loud and proceeded to tell me in a matter of fact tone that my insurance paid and the balance was mine. The whole waiting room did not need to here my business. I wasn't disputing the balance, it was just an odd amount and I wanted tom make sure I owed it so I could pay it. That was such a turn off and so unprofessional. Then she says is it anything else and walks off. I work hard for my money and I cant get respect at my Drs office, they won't get my money. That check in and billing person need training in manners!!!!
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