Flavio contacted me regarding several items that needed to be addressed. One of the suggestions was injector cleaning for $130. Which I accepted but then had second thoughts on. By the time I called back the service had been completed and I was not feeling great bout my choice. When I came to pick up the vehicle I was cashing out with Jay who listened to me and invited Flavio over to hear what I had to say. I must say that I am extremely impressed. Flavio immediately offered to move the service cost from my bill, which I told him I was uncomfortable with. He further showed me that the service was part of the ""menu options"" offered by the dealership. Those two actions restored my confidence in my decision and Herb Connolly Chevrolet's integrity. The auto business is full of charlatans so I am always a skeptic. Your firm came recommended by people I trust but that only goes so far. Flavio's response to my concerns confirmed that your organization's integrity is second to none
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