It would have been helpful to me if the salesperson had discussed the warranty conditions for Lady Americana mattresses at the time I made the decision to purchase this mattress (i.e., explain what non-prorated limited warranty means, and under what conditions the warranty would not be honored.)Reading those conditions following the sale is not as instructive as for the customer and the salesperson to discuss those conditions in detail. I would still rate the salesperson as outstanding, but I would have appreciated having a more thorough understanding of the warranty.
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