An update to my comments below.....Been almost 7 weeks since Capital City was first out to my house. My unit is still not fixed and they want to continue to charge me for parts. Now telling me the heating element is broken and needs replaced. this after 6 visits to the house and a different diagnosis each time. Unless you like being angry, frustrated, talked down to, called a liar ect...I would steer as far away from these people as possible. It's so bad I am currently considering contacting channel 6 news (Six on Your Side). I am also going to have a talk with the Attorney General of Ohio's Office.
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