Please do your research and do not give this shop your business. Complete incompetence. Apparently this shop is under new ownership and is no longer honoring warranty service from previous ownership although still under the same business name. The mechanics are young and it seems that all the good 'seasoned' techs have moved on from this once reputable shop. New owner seems nice enough, just not knowledgeable, doesn't seem like he understands the automotive business. Hard to trust someone who doesn't know the trade, in my opinion. Sorry guys, had to be said. From a very disappointed long time customer who won't be coming back. This shop will not last long as it sits, thus meaning your new ""warranty"" will be void as soon as they go under, much like my warranty was void after new owner bought it out. Best move on to a more reputable/stable shop. I have since bumped into the mechanic that used to work on my BMW at Prime Tune, he no longer works in the trade due to bad ethical practices on the business owners behalf. He also informed me of a few other shops who seemed to be worse than Prime Tune, hard to believe they are out there, but this tech unfortunately had to work at a few more unethical shops before deciding to make a change to his chosen career path in life. Sad, aren't many good techs out there anymore due to bad business practices.
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