Josh and Dustin did an excellent job. They showed up before the scheduled time. I don't know if that is common, but it made me happy. They explained pricing with me and went through the process of what they would do in a friendly, easygoing manner. I never felt pressured that I had to do the service. They just presented themselves in a way that was like ""If you need us, we're here. If not, it's no trouble."" They were very friendly and interactive with my autistic son as well who felt a little uneasy at first because of the sound of the steam vac. It was a quick and efficient process (even with 4 rooms plus a hallway) and above all my carpets look fantastic.
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