All these horror stories I'm finding out about this company makes me glad I got my awnings installed in late 2005 and didn't have to play any games with these guys.My only complaint is my awnings are falling apart and I don't have anything telling me a warranty period on the things.I looked at the contract and it does not have anything on it.If anyone has a copy of a warranty please get in touch with me.But from the sounds of things they might not honor it.
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