I've had Secure-All doors for five years. One of the closers broke. Ken came out and replaced it. I paid for the part, that's all. Now it works again like new. He also switched out a couple of other screws while he was here. And he even did a bit of touch-up paint. Not some hired underling who can't wait to get out of here, but an owner of the company who takes pride in his work. Like in the old days. I couldn't be happier.
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