We made an appt with Weather master because our A/C was not working. They scheduled a date for a repair person to come to our home and set the time as 12-5 pm. They told us they would call about 30 mins prior to arrival. We had to take the afternoon off work and stay home due to the time given.....Weather Master NEVER SHOWED UP and NEVER CALLED us. Our neighbor happened to have ARS at their home, we asked the rep if he could help, he came over and did an immediate appt with us. We have to have our unit replaced. ARS will be getting our service. When we contacted Weather Master to cancel at 4:30 pm, nothing was said - no apology - no reason for them not showing up. Terrible.
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