We used Polestar last year when our AC wasn't cooling our home properly. At that time they replaced 2 different parts and installed a hard start kit, and this cost us nearly $600. This year when we were having problems again with the house not cooling properly, we called Polestar again. This time we had freon leaks and they recommended we replace the AC system. We ended up replacing the furnace too since both systems were the same age, but we were pleasantly surprised when they offered to "buy back" the parts they installed last year and deducted the $600 from the total of the new units. They were able to get the new system installed the same day (worked from 3pm til just after 8pm). We noticed some vibration coming from the system in the room above it, but Mike was able to adjust something and now the vibration is 90% better. All in all we've been happy with the service we've received from Polestar.
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