A friend referred me to AV Connect over a year ago. I had 3 rooms that needed flat screen mounting, HD connectivity wiring through the wall and a centralized location for all equipment. Kurtis/team did a fantastic job and I was extremely satisfied. Pre-Install evaluation was thorough. Kurtis listened to what I wanted and presented options that were cost effective. The installation process was quick and the team did a great job. I was very satisfied with the outcome. I received a demo after completion but AV Connect's customer service did not end here. Kurtis checked in with me a few weeks after installation to make sure that I was satisfied and did not have any questions. He mentioned to me that if I ever needed anything in the future to give him a call. Two weeks ago one of my TVs needed to be replaced. I reached out to AV Connect to explore my options. Hours later I had an email listing my options with instructions on installation of the new TV. Kurtis remembered my design/setup! He offered to come out but that was not needed. As I installed my new TV I had more questions that were responded to/answered promptly. These guys are fantastic to work with.
Before you reach out to the major retailers for home installation give AV Connect a chance. You will be satisfied. These guys go above/beyond to ensure that they deliver a great customer experience.
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