We had a crunch, and Maggie at Reverse Mortgage was always on the phone keeping us up to date as far as where we were within the process. When there was a problem we would contact here and she would get answers for us in a very short period of time.
Just recently we were on the phone with Maggie asking some questions, and even though we are no longer dealing with her directly, she was willing to help us and give us answers. She is kind of like a member of the family now.
Reverse Mortgage will bend over backwards to make sure it is done right and in the appropriate time frame.
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