Reading all the comments here is confusing. I just had a school field trip with the school that I am teaching in and the customer service was great. Joe was really helpful with all his advises about who I should get in touch with about venues that I needed for a party that I wasn't even going to use US Coachways for!! Anyway, for what its worth, my experience was good for this company and will use again in the near future because they have shown me commitment.
more