Our experience with this dealer was the worst in the past 20+ years. They were not patient, not friendly at all! They were very pushing, very rude. They offered us a much lower price than the website suggested for our trade in car and criticized a lot about our car (their criticism are actually exaggerated) made us feel really embarrassed. Right after this unpleasant visiting with them, we went to another dealer. Without a word, they gave us a great price just like the website suggested!