I bought my wedding dress at Bel Fiore at the end of last year. I found the whole process a little awkward, but my sales consultant (whom is no longer with the salon) was very friendly and helpful. I perceived the salon owner as cold and rather rude to my mother, so I really didn't like giving her business--but my dress was a sample and the price was right. At the time of sale, I was told the necessary alterations & cleaning could be done easily. A few months later, I was contacted by Meghan, my new consultant, to set up an appointment for my first fitting with their seamstress (Again, she was friendly). After this initial fitting, I was happy and actually excited about my dress. Two fittings later, however, I was told my dress could not be taken anymore up top and the reason it was so loose was because it dropped so low in the back. The seamstress suggested that I use tape to secure the strapless top to my body because she could do nothing more. When I brought the dress home that evening, I realized the buttons that ran down the back of my dress were completely gone, the rouching no longer lined up in the back, and I could spin completely in the dress without it even touching my body. I had just spent $400 on alterations, and my dress didn't fit..the buttons were gone and the zipper looked awful. Looking back, I should have refused to leave without her fixing my dress...but I went to the appointment alone and actually believe the woman. In the end, I had to take my dress to a new seamstress who was able to take THREE inches off both sides of my dress.
Long story short, if the dress you love can only be found here, then the negative aspects are worth dealing with...but I would certainly proceed with caution when using their seamstress. Or better yet, I wouldn't use her at all.
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