This MUST be someone with an ax to grind like a competitor or former employee. I AM a Firstwatch customer and have been for years. They have provided me with EXCELLENT SERVICE! They are in fact listed as having a UL rated central station. Even if they weren't, they take great care of us. There is a reason I trust them with my home AND my business. You shouldn't believe that lame article below. Don't just take my word for it. Check their rating with the Better Business Bureau....A+! That should be enough.
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