The recent downturn in the economy took its toll at Metrocycles. We had to cut our staff in half and of course our customer service was lacking due to limited employee coverage. Metrocycles is back up to full song and our customer service has increased ten fold. We have a new sales manager, parts manager and service manager. Our CSI (customer satisfaction index) is the highest its ever been and we have been striving very hard for high marks in customer service. We are sorry that some folks had a bad experience and realize we will never get those customers back however, going forward we at Metrocycles will do everything in our power to keep present and future customers happy and riding the good times!
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