DON""T GO TO BRUCE""S
My car went to Bruce's after an accident. After they had the car for two weeks they called to say it was ready. I went to pick up my car and a corner of the piece under the trunk was missing. There wa a huge triangle shaped hole and you could see straight into the trunk! The rear bumper was sagging on the left and the right side near the muffler. One of the front headlights was behind the frame and the other in front of it. Also, the spacing from the left to the right side of the trunk was not symetrical. The only thing ""Rick"" said was, I don't know how we missed that hole in the trunk. Days later the only thing they fixed was the trunk that had part of it broken off before it was installed. Nothing else was fixed. After going to retrieve my car agian, nothing fixed. He actually told me that he wasn't fixing it, he'd already been paid! I took my car and called the insurance company. The next morning the insurance company told me Rick was happy to take my car back and fix it. Two more trips and still not compeltely satisfied. I also believe they scratched my car in numerous places because it was not there three times before when I went to pick up my car. Rick was extremely rude and they don't care about the work they do. The biggest mistake I made was taking my car there!!!!!!!!! BEWARE!!! Koontz is where I should have taken my car!
more