Well Gboe sounds like you should have been home. I have been a customer of theirs for over 15 years and I'm very satisfied and a matter fact have referred many friends to them. Perhaps if you work on your own opener they have a parts department with technical support if needed. You should have been able to fix it. One thing i will say is they warranty the product sold. Recently i ran into my door and the panel needed to be replaced. I bent my opener rail and they covered it. All i had to do was pay $45 for their service call as i have maintained my door yearly. Sounds like you should have done your homework.
I am very pleased with their level of service. Maybe you should get the job done right than piece it together yourself. Every invoice i have ever received is printed out by computer. Your satisfaction doesn't even make sense sounds like you hit your own door to throw it off ""track"" which i did the same thing. Their is no relation to a motor burn. So try getting a professional to adjust your opener to avoid your problems.
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