OMG ! I am visiting in the area and have a familly cat with terminal cancer. We travel for business and stopped in Chester to visit family. When our Cat's condition unexpectedly took a rapid decline we knew it was time to do the final kindness and let him rest in peace. Chester Vet Clinic was the closest so we called.
The girl was so rude and uncaring - didn't listen when I cried and told her we needed to bring him in for euthanization - she asked stupid questions like ""what kind of dog is he"" and ""what day is good for you"" ! Excuse me???? I told you my cat is dying with cancer, took a sudden downturn and we need to have him put to sleep and you want to know ""what day"" is GOOD for us? Then she said the cost varies - if we want to be with him it is more and if we want to take the remains with us or leave them or cremate him. We told her that we couldn't do that to him, just drop him off to die, and she asked if we wanted to know what the price difference was to be with him! I cannot believe she was so insensitive and uncaring! Then she said we would HAVE to have an appointment because she doesn't have doctors there from noon to 3:30!
I see and agree with all of the previous comments! They are only there for the money, they do not care about animals- yours or anyone elses!!!
We got the name of another pet clinic/hospital with better coverage and the first thing the lady on the phone said was ""I'm so sorry you are having to go thru this."" She let us know we could set an appt for today and if we wanted to spend some time with him before we could come in the afternoon. They offer clay footprints and other memorial aids, as well as taking care of cremation, etc.. She was so caring and sympathetic!
NEVER GO TO CHESTER ANIMAL HOSPITAL ! AWFUL - if they talk to me this way i can just imagine how they treat animals who can't talk back!