Worst, rudest tech ever! My 1 1/2 yr old 42 in Samsung TV was under an extended warranty plan. Since the company they recommended could not come for several days, I asked if they could send someone else sooner. They stated that they could send Protronics but that they did not have a good customer satisfaction rating so they really did not want to. I requested Protronics. How bad could they be? They were scheduled to come to my home on Monday 6/25. On Monday they called and said they could not come until Tuesday. I agreed.
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