It is easy to take an excellent service and a job well done for granted, especially when you haven't gone through the same process where someone dropped the ball and didn't pick it back up. A coworker has had such a horrible experience with getting his mortgage paid off (the bank's fault) that I told him not to watch "The Music Man" anytime soon lest he get violent. His frustrations have made me realize that not only was "the Box Home Loans experience" quick and smooth, it was fantastic!
Box Home Loans' modern process (electronic signatures on almost all documents, emailing pdfs for those requiring a physical signature) has what it takes for fax machines to finally go the way of the 8-track.
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