These guys are big time scum. Friday night my boyfriend and I catch a ride from McGeary's to uptown, bf loses his Iphone in the cab, Duffy's angry dispatcher tells us to call back after 6am and hangs up. Naturally, I call back multiple times to try to get some answers and (naturally) get hung up on again.
So, next morning happens and we make the call after 6am. First they tell us they can't get in touch with their driver and to call back after 6pm. Bf calls back and is told they (the brilliant guys at Duffy's) don't understand the description of the cab driver and they can't help us.
Instead of just admitting the phone is lost or stolen or sold for money on the black market, they refuse to take our calls and help. And rest assured the Albany PD won't help either. They've refused to help as much as Duffy's.
Duffy's gets a big-fat zero rating and a big 'thank you' for inspiring me to write my first nasty review of a business on this site.
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