I had several phone calls with John (Lutane) to try and figure out what was wrong with my 2010 Jeep. He was very polite, interested and did not rush me to end the call. Most times when I call someplace I tend to feel like they (men) don't want to waste time telling a female something. Made me feel that he cared and was interested in helping me. When I called back to schedule a time to bring my Jeep in, John again took the time and explained the drop box outside so I could leave it before opening hours. Kat was nice enough to come out and take my keys even though it was before 7:00.\r
Later in the afternoon I got a call from John and he explained what was done to my Jeep and I liked the printed profile I received when I picked up my Jeep later in the day. And it was so nice to see myoid family friend Bill Boggess working, he is such a nice guy.\r
I chose to come to Champion 1. because of the location, close to my work. 2. A co-worker and his wife\r
(Doug & Kelly Wood) purchased a vehicle at Champion recently and gave rave reviews.\r
I will definitely return to Champion, not for the 2 reasons stated above but because I received such wonderful service.
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