I took my puppy here and they were not very friendly to us at all. They pretty much told my husband and I we were bad pet owners because we used Walmart's Hartz brand of flea and tick drops which are $20 instead of using their $50 Frontline! When the real problem that they did not catch (our new vet discovered it right away) was he has a high allergic reaction to flea bites. These people are not thorough what so ever. The place looks nice but I would find another place to take your beloved pet.