The overall experience with Rohrer's is always great. The technicians are courteous and very knowledgeable and they always are there when they say they will be. The only concern that I ever have is that the service and parts (filters, supplies, etc.) are always expensive...I think overpriced.
RESPONSE FROM Rohrer's One Hour Heating and Air Conditioning:
Thanks for your compliments Mike! We want you to have the best experience with Rohrers and were glad that you love our technicians. Were sorry that you feel our service and parts are expensive. Every time we perform service or use a part we back it up in several ways. Every part we provide to you comes with warranty and every service we perform comes with your 100 satisfaction money-back guarantee. Not only do we stand behind our parts and service but we have a 3rd party affiliate called UWIN, that keeps us accountable to you. We hope to provide our customer not only with the confidence that the parts are correct and correctly installed, but also with the peace of mind in knowing that we stand behind what we do. Thank you for being our customer and we hope to continue to serve you in the future. :)
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