I moved from Boston to Charlotte 1 year ago this week! One of the most difficult transitions in moving was finding a new stylist... especially since I LOVED mine in Boston. I've even flown back there just to get my haircut/colored. I've tried 3 stylist/colorist in Charlotte since I've moved and I finally found someone that is as good as my gal in Boston --- Jordan! I was desperate for someone to fix the color that had gone so very wrong since I've lived here and she did it! She knew immediately what I needed and understood my non technically explanation about what was wrong! It was like she read my mind and anxiety! On top of the get color and cut, she is so warm and friendly... and is all the staff! I received a new client package at the end of my appointment, got a call and email from the team to make sure I was happy with the cut and color - that would NOT happen in Boston for sure! Great customer service! It's a drive for me to go from uptown Charlotte to the burbs,... but it's well worth it! Looking forward to my second appointment! Third times a charm!
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