I have taken my dogs to this hospital many times in the past few years because their prices for shots are reasonable. The staff had never been overly personable but thats fine, the prices were worth the unpleasant personnel. However they went too far this time, they were disrespectful and when walking in didn't even know we had an appointment, even though they were doing a serious treatment. When I called later in the day I found out that they had not even done the treatment yet. I live 45 min away and needed to pick her up by the end of the work day and they had not even done the treatment yet. They were supposed to monitor the dog during the day but if the treatment isn't even done until the afternoon then I am not sure how they were going to monitor her if I was returning in just a few hours. They obviously just wanted to be able to charge what they want and do whatever job they wanted to do. That doesn't work for me especially given the situation I am in. I was then told that I would not find anywhere else to do the treatment for the same price (which I did), so they basically try to charge a very low price so that people continue to come back for their prices. Thats what they are...CHEAP! Cheap prices and cheap services. If you truly care about your animal I would not advise going here. You wouldn't find a cheap doctor for your children and I hope you wouldn't for your pet either. I will no longer give them my business and I hope you don't either.
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