The gal who did my first IPL was very nice and did a good job, which is more then I can say for the front desk women.I sat in the waiting room about 15 minutes~and listen to her put call after call on hold just to ""chat"" with whom ever was around about her life.
In spite of her I made another appointment.
The women at the front desk made an error on my appointment card, so I called and left a message to this, NO ONE called me back... When I called she instantly put me on hold when she did come back and I was able to explain she said SORRY it was an honest mistake (Which is was) but then she told me I had to wait an additional MONTH for an appointment. I was in mid-sentance three times and she cut me off and put me on hold. She said she would call me back and never did, I had to call again! VERY RUDE!
I had waited a month to get my first appointmen and I think it was because of the coupon which I feel is
UNEXCEPTABLE. Don't give them out if you can't sched.
I gave this place a 2 star only because Crissy did a good job.
A supervisor should have a stren talking with her about CUSTOMER SERVICE..Because she has none.
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