I went over many reviews, even did research on my own and asked several vet doctors before I try Barks 5th Avenue. After taking the risk, everything turned out the opposite of what others said. The owner treat my dog like it is one of their own, and the staff take their time to write down things for me. This place is very disability friendly and they write things down for me, because for some reason I can't understand everything. One day my dog was sick, and the owner took responsibilities to take my dog to the vet. Since the owner knew my dog is my life. I was very impressed with Penny's(owner) use professional judgement. We are very pleased with Penny's honestly and model different type of behavior modification that we need to work on. Every dog owner must take some flea preventer, ours did 1x a month, we don't have any fleas problems or the place is dirty? NOPE I disagreed, I stopped by several times and they were clean, I showed up by surprised and ask a tour of the facility. So the best I can say is we are pleased to have a owner who is a champion of dogs to train out dog. We are very pleased, and this is coming from two disabilities individuals who depend on ""extension of time"" for communications, the staff, the owner and her husband took their time to explain things to us. I know I won't find this professionalism and disability friendly anywhere else. We're thankful and we know in our heart, that if my dog every gets sick or need medical attention, they text me immediately, and keep me on top of the news. I know I won't find this type of exceptional services anywhere. Thank you Barks 5th Avenue for treating my dog like a member of your family too.
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