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Terrible customer service - Review by citysearch c | Oops! Steam Cleaning

Oops! Steam Cleaning

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Terrible customer service 4/3/2012

I called Oops Steam Cleaning and set up an appointment for my condo to be cleaned. I specifically stated and was reassured multiple times by Wayne that they could clean high rises. The actual guy that came out was very nice, however he informed me that they would not be able to reach my place because they had not scheduled their large truck with extended hoses to be there. What a joke. I called the office to try and set up another appointment and the lady on the other end was very rude and inconsiderate. I'm sure they do a great job cleaning carpets but don't call if you live in a highrise, what a waste of time. more
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