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Doctor is OK, Service SUCKS, Big Time - Review by citysearch c | Eyelusions Optometric Ctr

Eyelusions Optometric Ctr

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Doctor is OK, Service SUCKS, Big Time 4/25/2012

Background: Just moved to Sac and looking for a new OD, been wearing glasses and contacts for 21 years! Have had to multiple OD's. Experience: I have pretty horrible vision and have had major problems in the past with my eyes, so I am very specific and savy when it comes to visiting an OD. Dr. Sladky was fine did everything he was supposed to, as noted in other posts he does talk a lot, but he also listens when you're talking. I was having an ok time until the frame selection came along. I specifically told the sales people, "I'm cheap, so if it's not in my plan I don't want it." We went to a separate room and STRIKE 1: They showed me the ugliest and most out of date frames I have ever seen and that was all in my plan . . . . umm my plan covers $120 on frames, you mean to tell me only ugly frames are $120??? How does Walmart have the $39 frames then? STRIKE 2 came as I was listening to the sales manager talk up a pair of Prada frames to a poor lady. Yeah they look good, but really the other ones she had for $200 less looked just as nice (a little nicer in my opinion). Finally, I went in to pick up my perscription after deciding to just order from my usual place and STRIKE 3 they refused to write down the PD with the manager saying, "It's your perscription, but the PD is mine." Ummm they're my eyes nimrod, I can get the PD too. AND my contact perscription was incomplete on top of that. . . . OK I get I wasn't ordering from you, but I might have gone back for a yearly script now I for sure won't!!! more
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