Purchased a new unit from John and company two summers ago. To date there customer service has been first rate. Rarely to you get to talk with and meet the company CEO during the purchase process. \r
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It was getting to know John Conway during my purchase process that made me feel comfortable coming to him about a friend and family in need.\r
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A friend of mines son was recently diagnosed with pancreatic cancer and the family was in a rough spot. Parents off work taking care of thier sick child. Bills piling up I would imagine. With a Memphis summer right around the corner I callled up John expecting to have to beg and plead for his companys help in getting this familys air back up and running. That is not at all what happened. John returned my call well after hours not knowing why I had paged him. I asked for his help with this familys air. John had seen the familys dire straight story on the news and in the local papers. Without so much as a hestiation John offered that his company of 86 employees would love to play a role in helping this local family out. Johan and company totally replaced their unti and insured that Trey would be comfortable in his home and that his parents would have one less worry in the days ahead.\r
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This is a company I waould hope we would all support. One that is willing to support its community when in need. Kudos Conway Heating and Air to each one of your 86 employees.\r
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