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Hwy 321 Shop is TERRIBLE! - Review by citysearch c | The Sleep Shop

The Sleep Shop

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Hwy 321 Shop is TERRIBLE! 3/23/2012

We have shopped at the shop on Norwood Street and it is excellent; friendly and helpful staff, good service. The shop on 321 in Hudson, however, is an entirely different story. The sales staff, especially the blonde mid-30's one, is insulting, rude, condescending, overbearing and totally unhelpful. The prices of their merchandise is somewhat higher than their competitors further down 321 south. When asked the carrier that they would use for out of state deliveries, the blonde replied, "WE select our carriers; that's not your problem." When asked about warranties, she replied "If it didn't have a good warranty we wouldn't sell it." No further warranty information was forthcoming. We had to go online to find it on the manufacturer's website. Needless to say, we did NOT buy from her but went to Broyhill Factory Outlet and bought the exact same mattress for $135.00 less. more
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