Dr. Bower is great. He is the reason I stay at this clinic. However, I have more often than not had poor experiences with his office staff (on the FP not Peds side). These women always seem to have a chip on their collective shoulder. Rarely have I recieved a smile when I approach the desk. On my second visit to the clinic I checked in and waited for someone to acknowledge me, and the staff member curtly said "We're done here." without bothering to glance up. On the phone with them they rudely told me "how valuable Dr. Bower's time is" when I courteously called to mention that I MIGHT be 5 minutes late. If it wasn't for Dr. Bower or the kind nursing staff I'd be out of there in a second.
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