I can not believe the lack of organization at this office! I have been a patient there for 2 years now and nothing is ever correct. They take forever to order things such as glasses or contacts and on top of it the quality of the manufacturer they use is ridiculous! I purchased glasses from them about a year and a half ago with the poly carb lenses that i had to pay extra for (which other places like costco etc do not charge for!) and they are supposed to be crack and scratch resistant. They gave me lenses that were cracking all around the frame from them putting the lenses in the frame to tightly! if they are crack resistant why would that matter? They replaced them but it took an additional 3 weeks to get.
On top of that my most resent experience has been a disaster! I waited 45 mins to see the doctor for my exam for which I had an appointment and then was not even able to see the doctor because they wanted me to wait another 5-10 minutes! They even had patients in the waiting room asking and trying to confirm they actually had an appointment because of how long they had been waiting. Then they say they are going to give me a set of lenses to ""hold me over until they can get me back in for another appointment""! They offer me lenses that they clearly have in my chart I am ALLERGIC TO! I can not believe how unorganized and completely unacceptable that it! You do not give a patient something you clearly know they are allergic to! I will never go to this office again!
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