In response to the recent unfavorable reviews, we regret that you had a bad experience at Clipper King Barber Shop. We appreciate you taking time in writing these reviews and value you input. We absolutely welcome any feedback that you have shared, whether positive or negative. We can assure you that we want everybody who exits our establishment to feel great about the services received. We can promise you that we read your input, are not afraid of change and look forward to continuous improvement. We understand that if you continue to do what you?ve done, you only get what you got. With that said, we embrace your input as positive to strengthen us towards improved customer satisfaction. We sincerely thank you for your time, wish you the very best, and because of your reviews, we will immediately take the following actions?
Insure that we continue asking each client if they are satisfied with their haircut before leaving our establishment.
Install a customer suggestion box for our client convenience of immediate feedback.
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