Called to have my septic tank pumped- routine stuff. Said they would be here between 4 and 6pm- at 6:15, a man shows up in a Ford pickup truck (no company logo) and says he's just there to check and see what's going on and that the pump truck was in route. He stayed 5 min- all he did was locate the septic tank (actually, I just pointed it out to him, as I already knew the exact location). He leaves and the pump truck NEVER shows up!! I get no phone call explaining why, and they are unreachable by phone. Next day, still no truck or even a phone call. Just wondering how the heck they stay in business...
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