2:30 PM and the home AC had failed on a muggy February day. Just over an hour after I called, Daryl arrived as the tech. He asked me about the symptoms and other things to help him diagnose the problem. Then he explained the process, and shortly had the problem diagnosed, an estimate an explanation of both "what" and "why", and then my OK to start the work. When he was done, he took the time to explain how well my system was performing. I appreciated the explanations. This was my first time using AirNow. Everything I would want or expect in HVAC service and more.
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