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RUDE, NO PROOF, NO COOPERATION - Review by citysearch c | First Federal Credit Control

First Federal Credit Control

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RUDE, NO PROOF, NO COOPERATION 2/16/2012

This company contacted me a few years ago regarding an account. I contacted them and asked for proof - at which their reply was.....we have it here and you owe it. I spoke with Barb Crane....the most rude and uncooperative person I've ever had the misfortune to speak with. I asked her that if indeed I did owe the bill, would a full settlement amount work to pay immediately or payment plans. She said absolutely no settlement and full payment now. I said nothing until I have proof. About 6 months later, I received a letter of termination on the account which upon reading, I took as it being that the collection action was terminated. A few months after that, my dear friend Barb called again for collection. I told her I had a letter of termination on the collection and she told me that was a mistake and I needed to pay in full - NOW. It's been 2 years and I still get a notice about twice a year that I owe. No proof, no payment. more
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