Normally I'm not the type of person to take time away from my family to write reviews, however I feel this is important. Last night me and my wife purchased a vehicle from Capistrano Toyota of San Juan, the salesmen were both nice guy's, at least I thought. My credit isn't to great do to recent hardships but I'm trying to get back on my feet. The salesman found me a great car with ""ZERO DOWN"" and boy was i STOKED. They told me I was ""APPROVED"" for 12% A.P.R and for me this was great. Went in to sign the paperwork with my wife and two screaming kids by my side, not paying to much attention to the paperwork just wanted to get these kids home and besides these salesmen were great guy's so why worry.
So me and my family headed home in our new vehicle and were happy as can be. The next day we noticed our A.P.R. was 14.75 %!!!!!!!!! WHAT!!!! this can't be right ? That same morning the Finance guy called us to let us no they needed us to sign a new aberration form cause the one they had wasn't up to date, my wife told the guy our A.P.R was wrong and the guy just beat around the bush claiming the lender had changed it. We called B.S. and told him this is not what we were promised... this loser didn't care that he had just screwed over my family. Further more when we went to fill our new car we learned it only run's on PREMIUM... WHAT...... The dealer didn't know about that either, surprise, surprise
You would think you could trust a dealer as large as Capistrano Toyota but trust me you can't !!!
So in conclusion don't ever give these crooks a minute of your time cause they will screw you .
more